Our website and client services team are here for you every step of the way, offering complimentary express shipping to Hong Kong S.A.R. and Macau S.A.R. For specific updates and information, please visit our FAQ.
Connect with us by email Customer Care for further assistance!
SHIPPING - HK ONLY (NO INTERNATIONAL ORDERS WILL BE ACCPETED)
Please note all orders are subject to review and Christian Louboutin reserves the right to request additional identification information prior to processing your order. Please allow a minimum of 24 hours for this process in addition to your shipping time.
For ONE item – HKD30.00
For TWO or above – COMPLIMENTARY
For MIXED order (Shoes / Bags along with ONE or more Beauté item) – COMPLIMENTARY
ESTIMATED SHIPPING TIMES
1-2 Business days
Orders placed on a weekday before 2:00 p.m. will generally begin processing that day.
Orders placed on a weekday after 5:00 p.m. will generally begin processing the Next business day.
Orders placed on Weekends or Holidays will generally begin processing on the Next business day.
We will endeavor to do our best to protect your personal data. Therefore once an order has been placed we are unable to make any amendments. We appreciate your understanding in advance.
All purchases are shipped via our courier service and for security reasons, Christian Louboutin online purchases will require an adult signature upon delivery. A confirmation with a tracking link will be emailed to you as soon as your order is processed and shipped out for you to track your package.
RETURNS- HK ONLY (NO INTERNATIONAL ORDERS WILL BE ACCPETED)
Contact Christian Louboutin Client Services at email@example.com or on +852 2118 6560 to obtain a Return Merchandise Authorization number (RMA) and schedule a pickup collection. The item(s) must be unused, in their original packaging, and can only be accepted back when shipped in their original shipping box. Please see our Return Policy.