Terms of Use
(April 30th 2025)
Christian Louboutin Australia Pty is a limited company with its head office Suite 101 Level 1, 18 York Street, Sydney, NSW 2000, registered under the number 144 691 127.
Its website is available on www.christianlouboutin.com and hosted by Azure Singapore. Its customer service is available at: eboutique.asia@christianlouboutin.fr or on the phone number available on our Contact Us - Christian Louboutin Online Boutique page.
Christian Louboutin Australia Pty Ltd (“We” or “Christian Louboutin”) operates and maintains the website www.christianlouboutin.com (the “Site”). By accessing or browsing the Site or any of the services offered through the Site (the “Services”), and by using them, you as user of the Site (“You”, “Your” or the “User”) (i) represent that You are legally competent for the purposes hereof, (ii) represent that You are of legal age in your country of residence, and (iii) accept and agree to the Terms of Use of the Site (the “ToU”) in their entirety. Please refrain from using the Site, its Services or accessing it if You do not agree to the present ToU.
You agree to be bound by the version of the ToU that is in force when You use the Site or its Services. These ToU may change from time to time, without prior notice. You agree and commit to regularly reading these ToU in order to remain informed of their latest amendments.
The Site and all of its content, features and functionality, including information, text, graphics, trademarks, button icons, images, audio clips, video clips, data compilations and the design, selection and arrangement thereof (the “Content”) are the exclusive property of Christian Louboutin, our licensors, or other content suppliers. For avoidance of doubt, the Content includes: the logos, trademarks, and the graphic images displayed on the Site, including photographs and other visual depictions of Christian Louboutin’s products. The Content is protected by local and international copyright, trademark, patent and other intellectual property or proprietary rights laws.
Christian Louboutin hereby grants You a limited, revocable, non-exclusive, non-sublicensable license to access, view, and utilize the functionality of the Site, and to download information from the Site and print out a hard copy, all the foregoing solely for Your personal, non-commercial use and subject to these ToU. This license is available to You as long as You are not barred from the Site by applicable law and Your access is not terminated by You or us. Notwithstanding the foregoing sentence, if these ToU are not enforceable where You are located, You may not use the Site.
Except as expressly provided in this section, You shall not copy, capture, reproduce, perform, transfer, sell, license, modify, manipulate, create derivative works from or based upon, republish, upload, edit, post, transmit, publicly display, frame, link, distribute, or otherwise use or exploit, in whole or in part, the Content without the express authorization of Christian Louboutin or third-party owner. Except as set forth above, nothing contained in the ToU shall be construed as conferring by implication or otherwise any license or right under any trade secret, patent, trademark, copyright or other intellectual property right of Christian Louboutin or any third party. All rights not expressly granted by Christian Louboutin are reserved. You agree to comply with reasonable written requests from us to help us protect our proprietary and intellectual property rights.
You acknowledge and agree that any infringement of intellectual property or proprietary rights laws may give a rise to civil liability and/or criminal prosecution.
3. Use of the Site and its Services
3.1 User Content and User license grant to Christian Louboutin
Certain aspects of the Site may permit users to submit, post, link, share, or otherwise make available information and content (“User Content”). Christian Louboutin does not claim any ownership rights in User Content. However, in exchange for the opportunity to use the Site and submit, post, link, share, or otherwise make available your User Content, You automatically grant Christian Louboutin a world-wide, royalty-free, non-exclusive, perpetual, irrevocable and sublicensable license to use, modify, publicly perform, publicly display, reproduce, distribute, create derivative works of, and otherwise use and exploit User Content for any purpose (commercial or otherwise), in any form and through any media or channel, without any compensation to You or to any other individual.
Christian Louboutin will treat any User Content as non-confidential and public. Please do not submit confidential or private information. Christian Louboutin shall be free to use any ideas, concepts, know-how or techniques contained in Your User Content for any purpose whatsoever, including developing, manufacturing, and marketing products incorporating such information. You also agree that any other user of this Site may access, view, store or reproduce any of Your User Content in connection with that user’s use of the Site.
You agree not to exchange, modify, copy, reproduce, publish, post, transmit, distribute, on-screen display, perform, transfer or sell any Content for any purpose whatsoever.
You agree not to interrupt or attempt to interrupt the operation of the Site or any services offered through the Site in any way.
You agree not to upload, post, transmit, distribute, or otherwise publish, through the Site or any of the Services, any User Content which:
- restricts or interrupts access to the Site and/or the Services by another individual;
- is fraudulent, unlawful, prejudicial, threatening, abusive, tortious, defamatory, obscene, hateful, harassing, or violate the privacy of others;
- constitutes or encourages conduct that would constitute a criminal offense, give rise to civil liability or would otherwise constitute infringement of any applicable law;
- violates or infringes the rights of a third party, including, without limitation, patent, trademark, trade secret, copyright, or any other proprietary or personality rights;
- contains a virus, a spyware, a malware, a software whose purpose is to index the Site’s Content, data exploration process, robots, spiders or devices for data collection and extraction tools or any similar harmful component or otherwise interferes with (or is intended to interfere with) the proper functioning of the Site; or
- are promotional unsolicited or unauthorized advertising content such as spam, chain letters, pyramid schemes or any other form of solicitation.
You warrant and agree that, while using the Site, You shall not:
- impersonate any person or entity, whether actual or fictitious, including any Christian Louboutin’s representative or misrepresent Your affiliation with any other person or entity;
- use, redistribute, republish or exploit the Content or otherwise use the Site for any commercial or promotional purposes;
- engage in spidering, "screen scraping," "database scraping," harvesting of e-mail addresses, wireless addresses, or other contact or personal information, or any other such means of obtaining lists of users or other information from or through the Site, including any information residing on any server or database connected to the Site;
- use robots, spiders, scripts, services, software, or any manual or automatic device, tool, or process designed to data mine or scrape the Content from the Site, or otherwise use, access, or collect the Content from the Site using automated means;
- use the Content for the development of any software program, including to train any machine learning or artificial intelligence (AI) system;
- obtain or attempt to obtain unauthorized access to computer systems, materials, or information through any means;
- use the Site with the intent to, or in a manner likely to, interrupt, damage, disable, overburden, or impair the Site (including by sending mass unsolicited messages or "flooding" servers with requests) or cause Christian Louboutin to lose (in whole or in part) the services of our Internet service providers or other suppliers;
- use the Site in violation of these ToU or intellectual property or other proprietary or legal rights of Christian Louboutin or any third party; or
- use the Site in a manner that violates any applicable law or encourage others to do the same.
- attempt (or encourage or support anyone else's attempt) to reverse engineer, decrypt, or otherwise alter or interfere with the Site or any Content, or make any unauthorized use thereof.
- obtain or attempt to obtain any materials or information through any means not intentionally made publicly available or provided for through the Site.
- engage in conduct that is false, misleading, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise bigoted or insensitive.
Notwithstanding the above limitations, a limited exception is granted to Internet search engines for general and non-commercial public archives that use tools to collect information for the sole purpose of displaying hyperlinks to the Site, provided that each of them proceed so from a fixed IP address or range of IP addresses using an easily identifiable agent.
The purpose of the Site is to display and sell through an online store Christian Louboutin’s products. Sale of products is governed by the ToU and by Christian Louboutin’s Terms of Sale (the “ToS”) available through the following link: Terms of Sale - Christian Louboutin Online Boutique.
Please note that although the Site is available worldwide, purchase of products through the Site is restricted to consumers domiciled in the territories specified in the Terms of Sale - Christian Louboutin Online Boutique, which You must read before placing an order on the Site.
Christian Louboutin may, temporarily or permanently and in its sole discretion, implement new Services such as newsletters, emails, instant messaging, blogs, discussion forums or other services on or through the Site.
5. Modification, suspension or termination of Services
Christian Louboutin reserves the right, and in its sole discretion, to partially or fully cancel or restrict Your right to access or use the Site and/or to modify or terminate any Service. You understand and agree that Christian Louboutin may do so without any liability whatsoever.
You may register on the Site to obtain a personal account (a “User Account”).
Your User Account allows You to obtain the following benefits:
- Speed up the payment process of Your purchases
- Check the status of Your orders
- Review Your previous orders
- Modify Your account information
- Change Your password
- Add alternative delivery addresses (for Your family and friends)
- Sign up for Christian Louboutin’s newsletters.
If You have forgotten Your password, Christian Louboutin may send You a new one through a secured Internet connection to the e-mail address You provided when You registered. You may then log in again to Your user account in order to change Your password.
Upon registration, You agree and undertake:
- to provide only true, current, complete and accurate information about You, as requested in the registration form or any other forms from the Site;
- to maintain and update the information provided to Christian Louboutin;
- to maintain the confidentiality of Your username and password to access the Site, and
- to accept full liability with respect to any activity related to the use of Your username and password.
You are responsible for and shall defend, indemnify and hold harmless Christian Louboutin for any loss, expense, damage and any additional costs resulting from the disclosure of false, incorrect or incomplete information from You, or Your failure to update the information provided at time of registration or at any other time during Your use of the Site and/or of its Services.
You can always contact Christian Louboutin to access Your Personal Data, to update or to correct them, to have a duplicate copy, or request us to delete them and/or Your User Account or any other matters with regards to Christian Louboutin’s Privacy Policy, by writing to the following address: privacy.asia@christianlouboutin.com.
7. Description of the Products and Services
Christian Louboutin will endeavor to provide descriptions and visual representations of the products presented on the Site as adequately as possible. Christian Louboutin does however not warrant that the information or graphics contained on the Site or that are accessible through the Services would be at any time accurate, complete, up-to-date or error-free.
All the information provided on the Site is subject to change without prior notice.
To the fullest extent permitted by law, Christian Louboutin makes no representation or warranty whatsoever as to the reliability, accuracy, timeliness, usefulness or completeness of any information or images of products.
Unless provided otherwise in our Terms of Sale, in the event that any errors, inaccuracies, or omissions affect an order You have already placed, Your sole remedy is to cancel, return, or exchange Your order, in compliance with any applicable policies. Please review our Terms of Sale - Christian Louboutin Online Boutique, which set forth our return and exchange policies.
8. Links to third-party websites
Creation or continued operation of a link to the Site can only be made with the prior written consent of Christian Louboutin. However, Christian Louboutin may, without prior notice and in its sole discretion, temporarily or permanently, at any time, revoke any such authorization without any liability whatsoever for such revocation.
The Site may contain links to other websites or may itself be accessible through links from other websites. Christian Louboutin provides and allows those links for Your convenience only and is not liable for the content of any websites linked to or from the Site. The integration of links to the Site to any other website does not indicate that Christian Louboutin approves of, endorses, sponsors or recommends those websites. Thus, Christian Louboutin disclaims any and all warranties, express or implied, regarding the accuracy, lawfulness, reliability or validity of any content on any other website.
Christian Louboutin makes no representation or warranty whatsoever as to the reliability or accuracy of the content of any links to third party websites and You release Us from any claim of whatsoever nature arising out of or connection with those links.
9. Security of electronic data transfer
Christian Louboutin undertakes to maintain at all times the highest standards of security. However, no Internet data transmission may be considered completely safe and private. You understand that any message or information that You send to the Site or through the Services may be read or intercepted by others. Sending an email to Christian Louboutin shall not create any reciprocal obligation or responsibility of Christian Louboutin towards You.
Please note that we may transfer, use and / or store Your personal data outside of Your Region, for the purposes and in accordance with Christian Louboutin’s Privacy Policy, which is available through the following link: Privacy.
You are responsible for maintaining the confidentiality and security of your account, including your email address and password. You agree that you will not disclosure these details to any person not duly authorised. You must immediately notify Christian Louboutin of any unauthorised use of your account, email address or password.
10. Confidentiality and Privacy Policy
Christian Louboutin cares about Your privacy.
Any and all personal information that Christian Louboutin collects about You through Your use of the Site is subject to the provisions of the Privacy Act 1988 (Cth) and Christian Louboutin’s Privacy Policy, which is available through the following link: Privacy.
11. Limitation of liability and Release
To the extent permitted by the Australian Consumer Law, Christian Louboutin, its related body corporates (as defined by the Corporations Act 2003 (Cth)) and each of their directors, employees or agents shall not, under any circumstances be liable to You for any damage (either direct or consequential) resulting from Your use of the Site and/or the Services (including any technical, technological or other such issues.
Where the Australian Consumer Law implies warranties or conditions or impose obligations on Christian Louboutin, Christian Louboutin’s liability will be limited to the resupply of the Content.
12. Invalidity and severability
If any provision or any portion thereof of the ToU is found to be void, invalid or unenforceable by a competent court for any reason whatsoever, such provision or portion shall be enforced to the fullest extent possible to reflect the parties’ intent.
This shall not affect the validity and enforceability of any remaining provision of the ToU, which shall remain in full force and effect.
13. Governing law and jurisdiction
These ToU and any contract or agreement with Christian Louboutin are governed and construed in accordance with the laws of New South Wales, Australia.
Any dispute, claim or controversy arising directly or indirectly from the conclusion, interpretation or performance of these ToU or any contract concluded in accordance with the ToU shall be referred to a court of competent jurisdiction in New South Wales, Australia