Product Care
Product care
Please note, the red lacquer on our soles will wear off with the use of the shoes. This is not a manufacturing defect of the shoes; it is usual wear and tear.
The Miss Z collection and some specific flat shoes for women now feature an 'Everlasting Red sole' thanks to an innovative coating technique that ensures resistance and lasting vibrancy for our signature Louboutin red.
Christian Louboutin strongly recommends that our customers consult a leather care professional or a shoemaker for specific care advice.
In order to keep your Christian Louboutin products in good condition, we advise following the below care instructions:
Where do I repair my Louboutin®?
Should you need to repair or refurbish your Louboutin product(s) please contact us by any means preferable to you:
Via Telephone:
Tel: +852 2118-6560*
(HK Direct and Other Countries, Monday to Friday, 9AM - 6PM GMT+8)
*International call charges may apply
Macau - 0800-940 (Toll-free)
Singapore - 800-101-3035 (Toll-free)
Malaysia - 1800-816-940 (Toll-free)
Taiwan - 0800-185-4060 (Toll-free)
Australia - 1-8000-467-36 (Toll-free, Monday-Friday, 12PM-9PM GMT+10)